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Program Desk

Program Desk

Your help desk for running an affiliate program as an advertiser. Practical answers to the questions program managers ask — recruiting, commission structures, fraud, payouts and partner support.

7 подписчиков
1 средние просмотры
129 постов / 30д
14.3% engagement rate
📂 Новости индустрии и партнёрских программ
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Последние публикации

Последние 30 публикаций канала. Каждый пост открывается отдельной веб-страницей со ссылкой на оригинал в Telegram.

Q: Everyone says "offer the highest commission to win the best affiliates." Should I just outbid? That's the most expensive myth in this business. The top affiliates rarely pick the highest payout — they pick the highest…
@ProgramDesk
Q: I keep hearing "recruit affiliates with the highest EPC." Is that the metric to chase? No, and chasing it will distort your program. EPC (earnings per click) is the affiliate's payout per 100 clicks — it tells you how…
@ProgramDesk
Q: How do I run a quarterly health review of my whole program? Once a quarter, step back from daily tickets and audit the program as a business. Go in this order: — Concentration risk: what share of revenue comes from yo…
@ProgramDesk
Q: A partner is disputing their payout. How do I work through it? Disputes are normal; handling them badly is what loses partners. Run a fixed process so it stays factual: — Pull the data before you reply. Their conversi…
@ProgramDesk
Q: What goes into a creative pack that partners actually use? Most creative libraries sit untouched because they're built for you, not the partner. Assemble it this way: — Start with text, not banners. Partners need emai…
@ProgramDesk
Q: I'm hiring my first affiliate manager. What KPIs do I set? Don't measure them on raw revenue alone, that rewards volume over health. Build a scorecard in this order: — Active partner count: how many drove a sale this …
@ProgramDesk
Q: How do I QA my affiliate tracking before going live? Broken tracking means you either pay for nothing or stiff real partners. Test it like this, in order: — Generate a test link as a real affiliate would and click it.…
@ProgramDesk
Q: How do I review a partner's traffic quality before scaling them up? Before you raise a partner's rate or give them exclusive offers, run a quality check, not just a revenue check: — Look at post-sale behavior. Their c…
@ProgramDesk
Q: How do I set my cookie window and attribution rules deliberately? The cookie window is how long after a click a sale still credits the partner. Decide it with a process: — Pull your real buying cycle from analytics. T…
@ProgramDesk
Q: I caught an affiliate bidding on my brand name. What's my response playbook? Brand bidding is a partner buying ads on your own brand keywords, then taking commission on traffic that was already yours. Handle it in ste…
@ProgramDesk
💡 Если по теме — посмотри @CleanTrafficDesk. Часто пишут lead rejection reasons.…
@ProgramDesk
Q: What's an actual step-by-step for recruiting affiliates, not just "post in forums"? Recruiting is sales. Run it like a pipeline: — Build a target list. Search your category plus "review," "best," and "coupon." The sit…
@ProgramDesk
Q: How do I decide between launching on a network versus building in-house? Work through these questions in order instead of guessing: — What's your monthly affiliate revenue target? Below roughly $20k/month, a network's…
@ProgramDesk
Q: A partner drove sales that turned out fraudulent. How do I process a clawback correctly? A clawback reverses commission you already credited. Done sloppily it sparks disputes, so follow a clean sequence: — Document fi…
@ProgramDesk
Q: How do I build a tiered commission structure from scratch? Tiers reward volume, but a bad ladder either pays for nothing or never triggers. Build it backwards: — Start from your margin. Know the absolute max commissio…
@ProgramDesk
Q: A partner just got approved. What's my onboarding checklist? The first week sets whether they ever send traffic. Run this every time: — Send a welcome email within 24 hours with their links, top creatives, and your di…
@ProgramDesk
Q: What clauses must my program terms actually include? Your terms are the contract every partner agrees to, and vague terms cost you in disputes. Cover these, in plain language: — Valid sale definition: what attributes,…
@ProgramDesk
Q: How do I run a fraud audit on my existing program? Block a quiet afternoon and pull your last 90 days. Work top-down: — Sort affiliates by conversion rate. Anyone converting at 3x the program average gets flagged for …
@ProgramDesk
Q: How do I decide on a minimum payout threshold? The threshold is the minimum a partner must earn before you send money. Set it with this checklist, not a copied number: — Calculate your cost per payout. Wire fees, PayP…
@ProgramDesk
Q: I'm launching my first affiliate program next month. What do I do in the first 30 days? Resist the urge to mass-recruit on day one. Here's the sequence that prevents a messy launch: — Week 1: Lock your terms. Commissi…
@ProgramDesk
Q: What's your step-by-step for vetting a new affiliate application? Don't auto-approve, and don't rely on gut feel. Run this in order before you click approve: — Check the promo method field. If it's blank or says "soci…
@ProgramDesk
Q: Rely on my network's fraud tools or run my own fraud checks? Network fraud tools are table stakes, not a finish line. Use them, but don't outsource your judgment. — The network catches generic abuse — bots, click spam…
@ProgramDesk
Q: Dedicated affiliate managers or a self-serve portal for partners? Segment your partners and serve them differently — doing one thing for everyone wastes money on one end and loses revenue on the other. — Self-serve (g…
@ProgramDesk
Q: Server-to-server postbacks or browser pixels for conversion tracking? Go server-to-server (S2S postback) wherever you can. It's the more reliable choice and it's becoming the only choice. — Pixels fire in the browser,…
@ProgramDesk
Q: Should I cap revenue-share earnings or leave them uncapped? Leave them uncapped by default — caps are the fastest way to lose your best partners. A partner who hits your ceiling and watches their effort stop earning w…
@ProgramDesk
Q: Exclusive partner codes or public discount codes for affiliates? Use exclusive, partner-specific codes whenever a code is attached to a partner. Here's why it beats public codes for attribution. A public 'SAVE20' code…
@ProgramDesk
Q: Recruit affiliates through open marketplace listings or direct outreach? Both, but they pull different partners. — Marketplace listings (network directory, affiliate forums, a public 'become a partner' page) bring inb…
@ProgramDesk
Q: Give partners deep links or send everyone to one landing page? Depends on whether your partners create context or just route traffic. — A single, optimized landing page is fine for coupon and broad-traffic partners. Y…
@ProgramDesk
Q: Should I screen affiliate fraud by IP/device rules or by behavioral signals? Use both, but know what each catches. — IP, device-fingerprint, and velocity rules catch the crude stuff: duplicate signups, click flooding,…
@ProgramDesk
Q: Clawbacks or upfront payment holds to handle refunds? Both manage the same risk — paying commission on a sale that later reverses — but they feel very different to partners. — A payment hold (delay payout until the re…
@ProgramDesk
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