SOP: Monthly Creator Payout Reconciliation

SOP: Monthly Creator Payout Reconciliation

Trigger: close of month. Owner: finance/ops. Goal: pay correctly, on time, provably.

Step 1 — Freeze the numbers. Pull tracked conversions per creator as of the cutoff date. Lock it; later conversions belong to next month.

Step 2 — Compute each payout.
— Fixed owed (per contract milestones met)
— Commission = qualified actions x rate
— Subtract any reversals/refunds in the window
— Apply any performance bonus tiers hit

Step 3 — Run the gates.
— Click-quality audit passed? (no 'Hold' label)
— Deliverables fully shipped + disclosure proof filed?
— Refund chargebacks deducted?
Fail any gate then hold that line, note why.

Step 4 — Pay and record. Send payouts, mark CRM 'Paid' with date and amount, file the statement.

Definition of done:
— Every creator either Paid or Held-with-reason
— Reversals deducted
— Statement filed and linked

Reconcile from your data, never from the creator's screenshot.