<b>Median dispute closes in 6 business days</b>
Resolution time = ticket open to final ruling on a contested conversion or payment.
— P25: 2 days ▇▇
— Median: 6 days ▇▇▇▇▇▇
— P75: 14 days ▇▇▇▇▇▇▇▇▇▇▇▇▇▇
— P90: 29 days ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇
The long tail correlates with broker-model networks that must relay disputes to the advertiser (n=26). Direct-advertiser networks cluster under the median.
Read: resolution speed is a proxy for how many parties sit between you and the money.
n=26 networks
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<b>Median dispute closes in 6 business days</b>
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