Case: a unified inbox cut response time from 9h to 40min
A travel brand juggled comments across 5 networks in native apps; average reply time was 9 hours. They consolidated into Agorapulse's social inbox (all comments/DMs in one queue with assignment).
✔ Median response time dropped to 40 minutes
✔ Saved-replies handled 60% of repeat questions
✔ Faster replies correlated with 14% more booking DMs
✖ Inbox sync can lag a few minutes at peak
✖ TikTok comment coverage is thinner than IG/FB
Best for: brands where comments = leads and speed matters.
Price: Agorapulse $79/user/mo (Standard); inbox included.
Pick this if your replies are hours late across five apps.
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Case: a unified inbox cut response time from 9h to 40min
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