The clean handoff when you swap your social inbox tool
Word is teams switching unified-inbox tools and losing entire conversation histories mid-thread. Sequence it right:
—
Export open conversations and tags from the old inbox first.
—
Connect the new tool in parallel; reply from the old one until the new syncs fully.
—
Rebuild saved replies and routing rules BEFORE go-live, not after.
—
Run both for 48 hours so no DM falls in the gap.
Flip the switch only when zero threads are mid-conversation. Watching this.
The Stack Leak
@TheStackLeak
The clean handoff when you swap your social inbox tool
Этот пост опубликован в Telegram-канале The Stack Leak. Подписаться можно по ссылке: @TheStackLeak.