SCOOP: A handoff SLA bot recovered deals that were quietly rotting.
A revops lead described leads marked 'accepted' by sales then never touched — vanishing into a CRM black hole. They built a watcher: if an accepted lead has no activity in 48 hours, it pings the rep, then escalates to the manager at 72.
No new tools, just a scheduled query plus Slack alerts.
Within a quarter, ~14% of previously stalled accepted leads got worked, and conversion on inbound improved measurably because nothing went stale unnoticed.
The cheapest pipeline you'll ever find is the pipeline you already have.
Watch this.
The Automation Desk
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SCOOP: A handoff SLA bot recovered deals that were quietly rotting.
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