Triage session recordings in 30 minutes: watch the 12 sessions that rage-clicked, not 200 random ones.
Qualitative review is a sampling problem. Sample the friction, not the average.
— Filter recordings to: rage clicks, dead clicks, form-error events, and exits on the checkout step.
— Watch 10-15. Tally the recurring obstacle, not anecdotes.
— Convert each pattern into a falsifiable hypothesis with a metric and an MDE.
— Feed those into your test backlog, ranked by frequency observed.
Recordings generate hypotheses; experiments confirm them. Never ship off a video alone. Read the number, not the story. [n=12 filtered sessions]
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Triage session recordings in 30 minutes: watch the 12 sessions that rage-clicked, not 200 random ones.
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