Q: My team has started ignoring monitoring alerts. How do I fix alert fatigue?
A: Ignored alerts mean your monitor is crying wolf, and the fix is ruthless triage, not louder notifications.
Do three things:
— Split alerts by severity. "Site is down" pages a human at 3am. "Latency up 20%" goes to a chat channel for morning review. Never page for non-urgent things.
— Require confirmation before paging (2 locations, 2-3 consecutive fails) so flapping doesn't spam anyone.
— Add deduplication, so one outage sends one alert, not 40 as each dependent check fails.
The test: every page that wakes someone should be something they'd want to be woken for. If even 1 in 5 fails that test, people tune out and miss the real one.
Got a question? Drop it in the comments.
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Q: My team has started ignoring monitoring alerts. How do I fix alert fatigue?
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