Kicking the tires on a brand-new managed host

Kicking the tires on a brand-new managed host
Word is two ex-execs from a big acquired brand just launched their own shop, and the hype's loud. Before you trust new money with production:
— Find out whose hardware it actually runs on; most launches resell.
— Check whether support is the founders or already outsourced.
— Read the SLA for the carve-outs, not the promises.
— Ask how backups are stored and who else can read them.
— Look for a real status page with history, not a fresh green badge.
A source tells us the first six months of any launch are run by the founders personally — enjoy it while it lasts.
Watch this: the moment they raise a round, the support quality you signed for is renegotiated.