Why am I not getting credited for conversions I know happened?
Q: Users tell me they signed up, but the offer shows no conversion on my account. Where'd they go?
A: Often it's the attribution window — the time limit during which a click still earns you credit. If the offer's cookie window is 24 hours and your user converts on day 3, you get nothing.
Things to check before blaming the network:
— What's the cookie/attribution window? Some are 24h, some are 30 days — this is in the terms
— Last-click vs first-click: another affiliate's link in between can steal the credit
— Cross-device: user clicks on mobile, converts on desktop — many offers can't track that
— Ad blockers and Safari ITP silently drop tracking
Short-window offers suit fast-decision traffic; long-window offers suit research-y verticals.
Short version: missing conversions usually = short attribution window or cross-device loss. Check the window before sending. More Qs? Drop them.
Offer Clinic
@OfferClinic
Why am I not getting credited for conversions I know happened?
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