<b>SCOOP: There's a predictable lifecycle to how CRMs kill their cheapest automation features. You can see it coming.</b>
The playbook: launch a feature on every tier to win adoption, gate it to mid-tier 'once you depend on it,' then bundle it into an 'AI' or 'Pro' add-on at renewal. Workflow branching, custom properties and reporting all tend to migrate upward this way.
What we're hearing: the tell is when a feature moves from 'unlimited' to a numbered cap in the pricing table — that's the pre-sunset signal.
— Screenshot your current plan's feature list annually
Watch this.
The Automation Desk
@TheAutomationDesk
<b>SCOOP: There's a predictable lifecycle to how CRMs kill their cheapest automation features. You can see it
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