Pingback Clinic
Pingback Clinic
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Q: Should I host my status page on my own servers?

Q: Should I host my status page on my own servers?

A: No, and this is the classic mistake. If your status page lives on the same infrastructure as your app, it goes down exactly when you need it most, during an outage. Now customers can't even confirm there's a problem.

Host your status page somewhere completely independent: a managed status-page service, or at minimum a different provider and a different DNS path than your main site. The whole point is that it survives your worst day.

Two more things people forget:
— Put it on a subdomain like status.yoursite.com with its own DNS, not a path under your app
— Pre-write incident templates so you're not composing prose while everything's on fire

Got a question? Drop it in the comments.
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