Standardizing 12 franchise sites on one builder saved 60 support hours/month

Standardizing 12 franchise sites on one builder saved 60 support hours/month

A franchise ran a mix of Divi, Elementor, and a custom theme across 12 locations. Every support ticket meant relearning a different stack. We standardized all 12 on Bricks with a shared component library.

Measured after the quarter:
— Support time 95h to ~35h/month across the portfolio
— One fix now deploys to all 12 via the shared library
— Average page weight dropped 22% in the consolidation

Pros:
— Single stack slashed context-switching cost
— Shared components made fixes portable

Cons:
— ~8 weeks to migrate all 12 sites
— One stack means one shared failure point

Best for: multi-location or franchise portfolios where mixed builders are quietly bleeding support hours every month.