<b>Partner tiering: status thresholds and the gaming they invite</b>
Tiered partner programs (Silver/Gold/Platinum, or equivalents) shape behavior through threshold incentives — and threshold incentives reliably produce bunching, a pattern economists have documented across compensation systems.
<b>The bunching effect.</b> When a tier jump unlocks better margins at, say, $500k in sourced revenue, partners cluster their reported numbers just above the line. Per analyses of threshold-based incentives, you'll see a suspicious density of partners landing at $505k–$520k and almost none at $480k — deals get pulled forward or pushed back to cross the line.
<b>The cliff problem.</b> Discrete tiers create cliffs: a partner at 99% of a threshold has the same status as one at 50%, so marginal effort near the line is enormously valuable and effort just after a tier resets to nearly worthless until the next threshold looms.
<b>Design alternative.</b> Continuous incentive curves (margin scales smoothly with volume) eliminate bunching but lose the motivational clarity of a named status. The trade-off is psychological legibility versus economic efficiency.
<b>A status caveat.</b> Tiers also function as social signals partners display to their own customers. Removing tiers for efficiency can strip partners of a sales asset, reducing program value in a way the math doesn't capture.
<b>Implications:</b> if your tier data shows bunching at thresholds, the tiers are distorting timing, not just rewarding performance. Smooth the curve or accept the distortion knowingly — but don't mistake the bunching for organic demand.
Pipeline Papers
@PipelinePapers
<b>Partner tiering: status thresholds and the gaming they invite</b>
Этот пост опубликован в Telegram-канале Pipeline Papers. Подписаться можно по ссылке: @PipelinePapers.